Anonymous
map-marker San Marcos, Texas

Been trying to get into my account for the longest time

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Need to get into my account I don't have the email no more I need to switch it and I need to find my password
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Paul W Maj

Closed account

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I was told to email chime
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Pros:
  • Good company
Cons:
  • Nun

Preferred solution: Let the company propose a solution

User's recommendation: I have a disability, and I don't recommend chime bank to people that are the same

April B Sda

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Verified Reviewer

I’m pissed off

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I started using chime and I thought it was great until my card was being used for stuff I didnt Authorize on my account I than disputed it I was than told I would receive it I. 10 days here it is almost 3 weeks later I call and Im told Im not Eligible for the credit I have to wait till December 13 how is that possible the transaction goes back to July now I have to wait 4 more months
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Loss:
$3000

Preferred solution: Full refund

Lorraine P Oft

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Verified Reviewer

Im trying to open and account with chime

I'm trying to get a card and your saying no
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Preferred solution: i want know why i cant get a card

Fatima P Qhn

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Verified Reviewer

My account

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Chime Bank - My account
I received a chime card and activated it but the app is telling me they were unable to process an account for me, I don't understand how thats possible if I have a card and was able to activate it?
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Pros:
  • Hopefully get a good account with no hided fees
Cons:
  • No help on accessing accounts

Preferred solution: Fix my card

Sequitta f

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Verified Reviewer

Stolen card with unauthorized purchase

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Chime Bank - Stolen card with unauthorized purchase
Somebody stole my card and I didnt realize it until I was getting notifications that my card was getting used and I didnt use it. Please can I get my money back. I reported my card lost already.
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Pros:
  • No fee
Cons:
  • Everything else

Preferred solution: Full refund

Tiffany W Res

Cancel my card

Chime Bank - Cancel my card
I need to have my card ending in 6156 canceled asap I have people that is on my account....
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Loss:
$665
Cons:
  • Terrible customer service and huge security risks

Preferred solution: Full refund

Angela K Qom

Angry

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Chime not working again this is unacceptable
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Preferred solution: Apology

User's recommendation: Don’t do it

Julianna W

My ACCOUNT isn’t working

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I cant use , transfer or withdraw
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Pros:
  • Easy banking
Cons:
  • Card declined while i had money
  • Customer service no help at all
  • Terrible bank

Preferred solution: Get MY CARD TO WORK

User's recommendation: I don’t RECOMMEND NOBODY and if I would’ve known this I WOULDNT RECOMMEND MYSELF EITHER

Deron T
map-marker Cincinnati, Ohio

Lost my card

Cant get in my account online and list my card cant get another one
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Loss:
$40
Pros:
  • Good business
Cons:
  • I need my refund

Preferred solution: Let the company propose a solution

Larry C Jhc

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Verified Reviewer

My card was stolen

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Im trying to get a replacement cord so I can activate it I lost everything in a far and is as difficult getting in touch with you guys
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Pros:
  • No pros just cons
  • Thefts
  • Good company

Preferred solution: A new card

User's recommendation: I’m trying to get a replacement cord so I can activate it I lost everything in a far and is as difficult getting in touch with you guys

Terri E Mlc

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer

Account number changed

Chime Bank - Account number changed
Chime was hacked from beneficiary removed funds from the account
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Loss:
$1000

Preferred solution: Let the company propose a solution

User's recommendation: Reliable

Charlene C Mbw

Why is my account closed

Why are yall closed my account for and I get direct deposit every Monday I have money being directly deposit today my unemployment whats going on
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Preferred solution: Why is my account closed

User's recommendation: Imma tell them that yall was good but now I dont know cuz yall closed my account without my permission and j get direct deposit every monday

Evelyn W Tck

Having problem open a new account

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having trouble trying to set up an account need to talk to customer service.
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Preferred solution: Price reduction

Tamarah T

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Verified Reviewer

Wrong transaction

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I am unable to talk to anyone to reverse though mistake of transferring money till the wrong account I should have more access to either switching it back or access to speaking to someone to help me I am not a billionaire every little money I have accounts I am a single mother as you can see my direct deposits are not huge I need that money as you can see a takes 2 weeks to get that such small amount of money please transfer my money from the Wells Fargo account back over to might chime checkings account please right away I am in a bind someone called my phone number please it's taking 3 hours to speak to someone and I'm literally speaking to you and email please help again please help
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Loss:
$400
Pros:
  • Early paycheck and spot me
Cons:
  • Nun
  • Cant access my account
  • Not fdic insured

Preferred solution: Trades for $400 that was mistakenly sent to the Wells Fargo account back over to my chime checkings account there's no option to do what I'd like with this so call online banking

User's recommendation: Be very careful what transactions you make because there is no support to help you transfer or deletes your money to make corrected transactions

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