Contact Chime Bank Customer Service
Chime Bank Phone Numbers and Emails
Toll-Free Number:
-
(844) 244-6363
Legal:
-
(844) 402-4517
Chime Bank Emails:
Accessibility
Customer Service
Jobs/ Career
Contact Information
Corporate Office Address:
Chime Financial, Inc.
P.O. Box 417
San Francisco,
California
94104-0417
United States
Other Info (opening hours):
Hours (CST):
Monday - Friday: 6:00am - 10:00pm
Saturday - Sunday: 7:00am - 9:00pm
How Good is Chime Bank's Customer Service?
Summary of Chime Bank Customer Service Calls
37.2K
TOTAL
CALLS
CALLS
05:03
AVG CALL
DURATION
DURATION
11%
ISSUES
RESOLVED
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Chime Bank?
Account Question:
- “Can't login into my account”
- “I cannot login”
- “Help setting up a mobile account from a referral link”
Cards Question:
- “Card won't except instant deposit”
- “I need a pin number”
- “Having problems activating my chime card”
Payments and Charges Question:
- “I need my Chime physical debit card CVV ending 0533 for I can get it early instead of April 8 2024”
- “Deposit not appearing”
- “Unauthorized attempts of withdrawal on my account”
Request for Information Question:
- “To find out if card is activated”
- “Need help with account”
- “I need to talk to customer service”
Activation/ Cancellation Question:
- “To activate a card I have”
- “Cancelling acct”
- “Cancel my card”
Shipping and Delivery Question:
- “Haven't received my debit card”
- “Didn't receive replacement card”
- “Did not get my card”
Product/ Service Question:
- “ATM withdrawal”
- “My phone number is connected with somebody else's chime card. I can't log into my Chime account and I don't have a card.”
- “Can't access money”
Return/ Replace Question:
- “Replacement card”
- “Want to change address”
- “Had to replace my credit card and still getting unknown stuff charged to my card”
Refund Question:
- “Tax refund”
- “I need to get my money back and I need to have my account information close and deleted because I've been having too much problem with this company”
- “Refunds that were never put back into my account after two years”
Staff Question:
- “Customer service”
- “Need to speak to customer service”
- “Speak the customer service”
Employment Question:
- “To receive authorization letter to give to employer”
- “It showed that I got my paycheck right at midnight for $948 but it did not show on the account is there something wrong”
- “To see if my paycheck in there”
Website/ Application Question:
- “Having trouble with website”
- “App”
- “My application is not set in a way that chime can activate the card. I think you'll have to get in contact with me immediately.”
Other Question:
- “Trying to transfer money to my go2bank”
- “Angry costimer”
- “Lost my chime information”
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Chime Bank