Contact Chime Bank Customer Service
Chime Bank Phone Numbers and Emails
Toll-Free Number:
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(844) 244-6363
Legal:
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(844) 402-4517
Chime Bank Emails:
Chime Bank Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
More commonly used way of contact is by phone.
The best phone number to call Chime Bank is 8442446363. 95% of consumers used this number to address their issues and concerns. It is also considered the best number to call, as 73% of customers reported contacting a real person successfully.
The average hold time is up to 3 minutes. The longest wait times are on Thursday, while the shortest are on Sunday. The average call time is 5 minutes.
Be prepared for the call as Chime Bank may ask you for the following information to identify you as a customer: first and last name, social security number or email.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
More commonly used way of contact is by phone.
The best phone number to call Chime Bank is 8442446363. 95% of consumers used this number to address their issues and concerns. It is also considered the best number to call, as 73% of customers reported contacting a real person successfully.
The average hold time is up to 3 minutes. The longest wait times are on Thursday, while the shortest are on Sunday. The average call time is 5 minutes.
Be prepared for the call as Chime Bank may ask you for the following information to identify you as a customer: first and last name, social security number or email.
People call Chime Bank mainly because of account, cards and request for information.
11% of the consumers who called the company’s customer support stated that their issues were resolved.
Most customers feel very unsatisfied after talking to customer service representatives.
The best email to contact Chime Bank is support@chime.com. 66% of customers use this email address to address their issues and concerns.
Customers evaluated the effort they needed to make to contact customer service as neither easy nor difficult.
How to Contact Chime Bank Customer Service?
Most Popular Number:
| Total calls: 34 820 | Issues resolved: 956 | Last call: Jan 14, 2026 |
Contact Information
Corporate Office Address:
Other Info (opening hours):
Hours (CST):
Monday - Friday: 6:00am - 10:00pm
Saturday - Sunday: 7:00am - 9:00pm
How Good is Chime Bank's Customer Service?
Summary of Chime Bank Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Chime Bank?
Account Question:
- “Locate transfer funds from another account”
- “Trying to see if my account is active I lost the email I had attached to it”
- “Change phone number”
Cards Question:
- “Need card and account and rounding number”
- “I need a new chime card in mail”
- “To get another card llost mine”
Request for Information Question:
- “I want to know why I had to pay cvs to put money on my card, is there any other way”
- “I want to find out if my chime account is still active and do not want to use chat and just andwer”
- “Representative”
Payments and Charges Question:
- “Direct deposit”
- “I feel there has been fraudulent activity”
- “Fraudulent activity”
Activation/ Cancellation Question:
- “To activate my card”
- “Activate card”
- “Cant activate my card”
Return/ Replace Question:
- “Trying to change pin and create pass”
- “To change my phone number”
- “Change number”
Product/ Service Question:
- “Loan request information”
- “Someone is trying to purchase not me”
- “Did not make a purchase to Amazon”
Shipping and Delivery Question:
- “Did not receive my debit card”
- “Consultar tarjeta y otros detalles hablar en español”
- “Have not received funds for this pay period”
Refund Question:
- “To get my money back”
- “Refund”
- “Missing refund”
Staff Question:
- “Finish service”
- “I need service”
- “Need chime to fax bank statement manager@ friendshipseniors com”
Employment Question:
- “Why didn't I get paid today?”
- “The put my payrollCheck in hold”
- “To receive authorization letter to give to employer”
Website/ Application Question:
- “Need money on cash app sent from my chime”
- “I need my mobile app I have a new device 2yrs. No mobile app HELP”
- “Assistants with my pay application”
Other Question:
- “Something is going on with my mobile banking app. It won’t allow me to log”
- “Someone is stealing my money”
- “I need bank statements or a letter saying I I don't bank with chime anymore”