Contact Information

Chime Bank Phone Numbers

Toll-Free Number:

  • (844) 244-6363
  • (844) 244-6363
  • (702) 486-3132
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Chime Bank Email:

Corporate Office Address:

555, E Washington Ave
Las Vegas, NV 89101-1043

Other Info:

Chime Member Services is open:

Monday through Saturday: 7 am to 7 pm Central Standard Time (CST)

Sunday: 9 am to 5 pm CST

Help in Social Networks:

Summary of Chime Bank Customer Service Calls

19:52 AVG CALL

Top Reasons of Customers Calls

Consumers Call the Most From

Customers Contact Chime Bank to Ask about:

Account Question:

  • “Account help”
  • “Balance inquiry”
  • “Forgot password to mobile app”

Payments and Charges Question:

  • “I was charged 61.00 for gas that I only bought for 7.04” , Review # 1711713
  • “Tranaction dispute”
  • “Deposit not showing yet”

Cards Question:

  • “Haven't received my debit card”
  • “Lost card”
  • “My card my be mailed to the wrong address”

Request for Information Question:

  • “As a question about deposit and transfer money”
  • “To find out information” , Review # 1710588
  • “I didn't request a new card”

Activation/ Cancellation Question:

  • “Wanna cancel my old account and star a new account because i lost my card”
  • “To cancel a deposit”
  • “Activate”

Shipping and Delivery Question:

  • “I did not receive my bank card”
  • “I sent money to someone and they didnt get it but the money is already taken out of my account”

Return/ Replace Question:

  • “Replace my card with an old card”
  • “Check return”
  • “Replace my card”

Refund Question:

  • “Refunding my account”
  • “My refund”
  • “Refund”

Staff Question:

  • “I've linked with your live chat and have been waiting for a response .”
  • “Customer service”

Employment Question:

  • “Paycheck” , Review # 1705892

Website/ Application Question:

  • “Locked out of app”

Product/ Service Question:

  • “Your bank system is down and I have phones that will be automatically going into your account, at this time I need to know what would be the best procedure for me because I don't or would not like to have any issues” , Review # 1682473

Other Question:

  • “Loss”
  • “Need to update my info”
  • “It's important”

Chime Bank Rating Stats

1.7 out of 5 stars
based on 22 reviews
See all 51 reviews

Rating trend


Chime Bank Privacy Policy
When The User of company services are no longer Company's customer, continue to share The Client's information, as described in this notice. However, The Client of Chime Bank can contact Website at any time to limit Chime Bank's' sharing. Chime Bank also collect The Client's personal information from others, such as credit bureaus, affiliates, or other companies. State laws and individual companies may give The Client additional rights to limit sharing. See below for more on The Customer's rights under state law. Companies related by common ownership or control. They can be financial and nonfinancial companies. Chime Bank's' affiliates include financial companies such as The Bancorp Bank, Bancorp Card Services, Inc., and TBBK Direct Leasing, LLC. Companies not related by common ownership or control. Nonaffiliates Chime Bank share with can include online payment companies, direct marketing companies and prepaid card providers.
To read more:
Chime Bank FAQ
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Top Chime Bank Services

Customer Care

Chime Bank Pros and Cons

Pros: Check comes before pay date, Saving feature, Get paid early, There is customer service most of the time, Offers

Cons: Customer service, Lack of accountability, Very bad, No physical bank, Make promises but nothing happens

Chime Bank is ranked 64 out of 1021 in Banks category

Payment Methods

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