Chime Bank Phone Numbers and Emails

Customer Service:

  • (844) 244-6363

Chime Bank Email:

Customer Service

Chime Bank Contact Information

Corporate Office Address:

Chime Financial, Inc.
PO Box 417
San Francisco, California 94108
United States

Other Info (opening hours):

Hours:

Monday - Friday: 6 am - 10 pm Central Standard Time (CST)

Saturday and Sunday: 7 am - 9 pm CST

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Chime Bank Rating Based on 489 Reviews

Rating details

2.2
more details
Customer service
Website
Product or Service Quality
Reliability

Rating stats

Rating trend

Summary of Chime Bank Customer Service Calls

22.4K TOTAL
CALLS
04:32 AVG CALL
DURATION
11% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Chime Bank Customer Service?

Account Question:

  • “The wrong phone number is on my account”
  • “Hacked account”
  • “To change my personal info: email account”

Cards Question:

  • “Took money off my card”
  • “Trying to get my money moved back to my original time card and not the time builder”
  • “I need knew card and they want let me change my address in the app”

Payments and Charges Question:

  • “I wonder how I can bill out $20 and they took out $26”
  • “Need info on two charges”
  • “To deposit check more than allowed”

Request for Information Question:

  • “Need help accessing my account”
  • “To check on my direct deposit I didn't receive”
  • “Question about account”

Activation/ Cancellation Question:

  • “Want to cancel my account”
  • “I need to cancel a mobile check deposit on chime”
  • “Activate card”

Shipping and Delivery Question:

  • “Haven't got my direct deposit”
  • “Have not received chime card in mail”
  • “Have not received my card in the mailbox”

Product/ Service Question:

  • “Broke my phone need to transfer my money to get it fix”
  • “I need to order a chime card”
  • “To stop auto withdrawal”

Refund Question:

  • “Refund”
  • “Refund money”
  • “Refunding my account”

Return/ Replace Question:

  • “Need replacement and address change can't do it on line”
  • “Replacement card”
  • “I need a replacement card”

Employment Question:

  • “My.paycheck has not.went thru yet been all.weekend”
  • “I'm a new Customer I need to speak to someone I just added my payroll to the car and I don't have a car yet”
  • “Payroll questions”

Staff Question:

  • “Customer service”
  • “Speak the customer service”
  • “Need to speak to the manager”

Website/ Application Question:

  • “A chime customer stole my check depisited by phone deposit”
  • “Why was my application denied”
  • “Chime wouldn't process my application.”

Other Question:

  • “I need the routing number”
  • “Fraud”
  • “Cannot get into my online accout”

About

Chime Bank Privacy Policy
When The User of company services are no longer Company's customer, www.chimebank.com continue to share The Client's information, as described in this notice. However, The Client of Chime Bank can contact Website at any time to limit Chime Bank's' sharing. Chime Bank also collect The Client's personal information from others, such as credit bureaus, affiliates, or other companies. State laws and individual companies may give The Client additional rights to limit sharing. See below for more on The Customer's rights under state law. Companies related by common ownership or control. They can be financial and nonfinancial companies. Chime Bank's' affiliates include financial companies such as The Bancorp Bank, Bancorp Card Services, Inc., and TBBK Direct Leasing, LLC. Companies not related by common ownership or control. Nonaffiliates Chime Bank share with can include online payment companies, direct marketing companies and prepaid card providers.
To read more: https://www.chimebank.com/privacy-policy/
Chime Bank FAQ
To read more: https://www.chimebank.com/faq/
Top Chime Bank Services

Customer Care, Money Transfer, Claim

Top Chime Bank Products

Account, Deposit, Direct Deposit

Chime Bank Pros and Cons

Pros: Get paid early, Check comes before pay date, Great banking, No fees, Nun

Cons: Customer service, Lack of accountability, Very bad, No rep too talk too, No physical bank

Chime Bank reviews and complaints

Chime Bank is ranked 57 out of 776 in Banks category

Area Served

USA, Other, Asia, Worldwide

Payment Methods

VISAAmerican ExpressPayPal

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