Chime Bank Reviews

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My account was wiped out and customer service is atrocious

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Chime Bank - My account was wiped out and customer service is atrocious
I received an email yesterday saying my phone number and email had been changed. I emailed back (like the email said to do) and in a matter of seconds was not able to access my account and got a notification saying google play store was denied because I had a balance of $0. They even took the spot me $20 .. customer service is now not responding to emails.. no response at all

User's recommendation: Dont do it. Get a real bank account if you can.

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2 comments
#2046209

Customer Service is awful

#1990256

I heard about Chime from a journalist Clayton Morris who recommends it highly. I'm glad I read the reviews about this bank.

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Featured
ID
#2213239 Review #2213239 is a subjective opinion of poster.
Product
Chime Bank Account
Pros
  • Get paycheck early
  • Easy banking
Cons
  • All money was taken from my account
  • Zero customer service
Loss
$700
Preferred solution
Full refund
Most helpful review

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Fraudulent acctivity

Chime Bank - Fraudulent acctivity
Chime Bank - Fraudulent acctivity
Chime Bank - Fraudulent acctivity
Chime Bank - Fraudulent acctivity
Chime Bank - Fraudulent acctivity
Ok so not only did I go to jail on June 4 2020 and got out on like 17 th during that process my card received a bunch of money added and then transferred to the person who has stolen everything in life from me we list our jobs and I'm living in a tent

User's recommendation: Don't trust anyone ever.

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2 comments
#1975238

A tent would be better than jail. Advice : find new friends.

#1917108

I do not have a chime card I don’t know why they say my social security number is acossi with you all

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ID
#2008879 Review #2008879 is a subjective opinion of poster.
Location
Chicago, Illinois
Loss
$6800
Preferred solution
Let the company propose a solution
New Reviewer

Fraud

Issue on card that I did not purchased I am just trying to get help because I know very well that I was not in San Francisco when I live in Minnesota and our $33 purchase was put on my card and now I got to explain when it wasn't explained why were they able to take it off of there so Uber eats or something need to speak to me and then you let them take it off my card
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ID
#2973692 Review #2973692 is a subjective opinion of poster.
Location
Minneapolis, Minnesota
Loss
$3
Preferred solution
Full refund

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Verified Reviewer
New Reviewer

I need to get another card

I want to use my card but cant find it need another one
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ID
#2310593 Review #2310593 is a subjective opinion of poster.
Location
Minneapolis, Minnesota

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

I need my account info

My information was hacked and used without my permission. Also, the account was made fraudulently. The account is processing transactions without my knowledge and when I try to reset the password it doesn't let me but have access to my email.

User's recommendation: To have more information about the app. So when someone is interested they can get it and be satistied.

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ID
#2310532 Review #2310532 is a subjective opinion of poster.
Loss
$1400
Preferred solution
Full refund

How to change date issued on file

My online payments wont go threw Zelle or send or receive money

User's recommendation: I please need help.

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ID
#2310409 Review #2310409 is a subjective opinion of poster.
Product
Chime Bank Deposit

Close my saving

There's no help to close or move money from savings to spending account. I would have never set up savings if I knew it would be this hard to access money.
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ID
#2310169 Review #2310169 is a subjective opinion of poster.
Location
Matteson, Illinois
New Reviewer

Deactivated account

Chime Bank - Deactivated account
You guys deactivated my main card! Why? You stated fraudulent activity how so? Gave me no details as to my account! Thats my money in which I trusted yall with my direct deposit! Such an inconvenience for me on Thanksgiving because I had no funds #WOW Tell me youre mailing me my remaining funds within 30 days is beyond me I work hard for me and my four children! You really took a lot from us! Im not pleased AT ALL!

User's recommendation: Never.

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1 comment
#2027365

And you posted your picture because......?

ID
#2310000 Review #2310000 is a subjective opinion of poster.
Product
Chime Bank Deposit
Cons
  • No rep too talk too
  • Cant log into my account
Preferred solution
Full refund

Fraudulent acctivity

Chime card ordered in my name which is something I didnt do.

User's recommendation: Be aware of fraud.

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ID
#2309974 Review #2309974 is a subjective opinion of poster.
Location
Marcus Hook, Pennsylvania
New Reviewer

Forgot my password and i changed my number

I don't remember my old number and I can't access my password you send me through to my old number so I can't reset my password
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ID
#2309551 Review #2309551 is a subjective opinion of poster.
Service
Chime Bank Customer Care
Preferred solution
Let the company propose a solution

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

My money hasn't hit my account whats taking so long it was deposited yesterday and it shouldn't take this long

I need my money to hit that chime card u guys shouldn't take that long to process my money on the chime card
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1 comment
#2049111

i'm going through the same issue and I can't get a response to why it's k like that

ID
#2308358 Review #2308358 is a subjective opinion of poster.
Cons
  • U guys need to put my money in the account
Preferred solution
I need my money deposited in there

Re;Dave Inc Banking for Humans

I am having to do alot of extra wk when I filled out all the dispute info already and had customer service review my deposits! Dave Banking for Humans! took 80.74$ as a debt from my account I filed a dispute and I'm not getting any assistance I got an email stating there talking no further action so now I'm out 80.74$ NOT QUIETLY!!So at this point I will contact every BBB and file compaints I had to cancle my card I'm disgusted by DAVE INC.Banking for Humans I thought I found an app 2 help peep not scam on them!

User's recommendation: Dont use.

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ID
#2307883 Review #2307883 is a subjective opinion of poster.
Location
Decatur, Georgia
New Reviewer

Cancel my card

Chime Bank - Cancel my card
I need to have my card ending in 6156 canceled asap I have people that is on my account....
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ID
#2307804 Review #2307804 is a subjective opinion of poster.
Product
Chime Bank Direct Deposit
Cons
  • Terrible customer service and huge security risks
Loss
$665
Preferred solution
Full refund
New Reviewer

Lost my card

Cant get in my account online and list my card cant get another one
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ID
#2307325 Review #2307325 is a subjective opinion of poster.
Location
Cincinnati, Ohio
Pros
  • Good business
Cons
  • I need my refund
Loss
$40
Preferred solution
Let the company propose a solution

Social issues

Someone is using my social and I cant get in touch with anyone

User's recommendation: Close your account.

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ID
#2307241 Review #2307241 is a subjective opinion of poster.
Location
Baton Rouge, Louisiana
New Reviewer

My check

My wife and I have the same bank ( chime) her check was deposited @ 3:22 am on nov.27, 2020 mine had not dropped and I need to know when it will drop because at this point your *** with my money. I have kids to feed and bills to pay today with no money in my account I know its a personally issue but it makes no sense when MY WIFE go it EARLY this morning. You need to figure it out.

User's recommendation: Don’t join.

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ID
#2306814 Review #2306814 is a subjective opinion of poster.
Location
Shawnee, Kansas
New Reviewer

Someone someone stole my identity and going all in my account

This woman named Bernie May Bates got a chrome cart of mines connected to her phone and going all into my accounts so any chrome cars I have in my name can you *** them down
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ID
#2306694 Review #2306694 is a subjective opinion of poster.
Location
Wichita, Kansas
Preferred solution
Deliver product or service ordered

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