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My account was wiped out and customer service is atrocious

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Chime Bank - My account was wiped out and customer service is atrocious
I received an email yesterday saying my phone number and email had been changed. I emailed back (like the email said to do) and in a matter of seconds was not able to access my account and got a notification saying google play store was denied because I had a balance...
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4 comments
#2084202

Thanks for input

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Featured
ID
#2213239 Review #2213239 is a subjective opinion of poster.
Product
Chime Bank Account
Pros
  • Get paycheck early
  • Easy banking
Cons
  • Zero customer service
  • All money was taken from my account
Loss
$700
Preferred solution
Full refund
New Reviewer

I am on the log in and it said I already have an account

I can't log in and my account is a member I cannot see my information !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
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ID
#3965975 Review #3965975 is a subjective opinion of poster.
New Reviewer

It says I already have an account with Chime

I nevered had an account with chime and I've been trying to get one and I'm being denied I just heard of Chime
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ID
#3845323 Review #3845323 is a subjective opinion of poster.

Dispute a transaction

Car rental insurance online told me I needed it and got to pick the car up and the insurance I got online from them was a third party and wouldnt work so I had to use my day to day car insurance so now I need my money back
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ID
#3702233 Review #3702233 is a subjective opinion of poster.
Cons
  • Not able to get spot me without direct deposit

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Verified Reviewer
New Reviewer

Why was my account closed ?

I singed up for dierect deposit , now I don't know when I will get my paycheck this is total BS!!! Pissed off
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ID
#3882103 Review #3882103 is a subjective opinion of poster.
New Reviewer

I want to make a depute

I bought a amazon gift card and cvs pharmacy and the card was already redeemed l call Amazon a they don't want to respond me for $160 lost ..l want dispute and get my money back
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ID
#3926500 Review #3926500 is a subjective opinion of poster.

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

I need to get another card

I want to use my card but cant find it need another one
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ID
#2310593 Review #2310593 is a subjective opinion of poster.
Location
Minneapolis, Minnesota

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

I need my account info

My information was hacked and used without my permission. Also, the account was made fraudulently. The account is processing transactions without my knowledge and when I try to reset the password it doesn't let me but have access to my email.

User's recommendation: To have more information about the app. So when someone is interested they can get it and be satistied.

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1 comment
#2094931

How can an account you didn't create be used without your permission? You silly muppet.....I'm guessing you know who did this to you. You're most likely a professional victim.

ID
#2310532 Review #2310532 is a subjective opinion of poster.
Loss
$1400
Preferred solution
Full refund

How to change date issued on file

My online payments wont go threw Zelle or send or receive money

User's recommendation: I please need help.

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ID
#2310409 Review #2310409 is a subjective opinion of poster.
Product
Chime Bank Deposit

Close my saving

There's no help to close or move money from savings to spending account. I would have never set up savings if I knew it would be this hard to access money.
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ID
#2310169 Review #2310169 is a subjective opinion of poster.
Location
Matteson, Illinois
New Reviewer

Deactivated account

Chime Bank - Deactivated account
You guys deactivated my main card! Why? You stated fraudulent activity how so? Gave me no details as to my account! Thats my money in which I trusted yall with my direct deposit! Such an inconvenience for me on Thanksgiving because I had no funds #WOW Tell me youre mailing me my remaining funds within 30 days is beyond me I work hard for me and my four children! You really took a lot from us! Im not pleased AT ALL!

User's recommendation: Never.

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3 comments
#2204746

Same thing here thousands in debt thanks to the company that said they were d going to help build my credit score and save money! Everything is gone and Chime got most of it!

#2127782

Just did the same thing to me my social security check cam in paid my spit me and they closed my account no explanation

#2027365

And you posted your picture because......?

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ID
#2310000 Review #2310000 is a subjective opinion of poster.
Product
Chime Bank Deposit
Cons
  • No rep too talk too
  • Cant log into my account
Preferred solution
Full refund

Fraudulent acctivity

Chime card ordered in my name which is something I didnt do.

User's recommendation: Be aware of fraud.

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1 comment
#2177799

Chime allowed two suspicious acts happen with my account and let someone change the telephone number on it that I have no idea where the number came from. Not only did they change the number they hacked my account and made three payments and Chime did not give me my money back, now my lawyer will be getting involved.

ID
#2309974 Review #2309974 is a subjective opinion of poster.
Location
Marcus Hook, Pennsylvania
New Reviewer

Forgot my password and i changed my number

I don't remember my old number and I can't access my password you send me through to my old number so I can't reset my password
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ID
#2309551 Review #2309551 is a subjective opinion of poster.
Service
Chime Bank Customer Care
Preferred solution
Let the company propose a solution

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

My money hasn't hit my account whats taking so long it was deposited yesterday and it shouldn't take this long

I need my money to hit that chime card u guys shouldn't take that long to process my money on the chime card
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1 comment
#2049111

i'm going through the same issue and I can't get a response to why it's k like that

ID
#2308358 Review #2308358 is a subjective opinion of poster.
Cons
  • U guys need to put my money in the account
Preferred solution
I need my money deposited in there

Re;Dave Inc Banking for Humans

I am having to do alot of extra wk when I filled out all the dispute info already and had customer service review my deposits! Dave Banking for Humans! took 80.74$ as a debt from my account I filed a dispute and I'm not getting any assistance I got an email stating there talking no further action so now I'm out 80.74$ NOT QUIETLY!!So at this point I will contact every BBB and file compaints I had to cancle my card I'm disgusted by DAVE INC.Banking for Humans I thought I found an app 2 help peep not scam on them!

User's recommendation: Dont use.

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ID
#2307883 Review #2307883 is a subjective opinion of poster.
Location
Decatur, Georgia
New Reviewer

Cancel my card

Chime Bank - Cancel my card
I need to have my card ending in 6156 canceled asap I have people that is on my account....
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ID
#2307804 Review #2307804 is a subjective opinion of poster.
Product
Chime Bank Direct Deposit
Cons
  • Terrible customer service and huge security risks
Loss
$665
Preferred solution
Full refund

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